Job Description
DESCRIPTION The Program Manager in Amazon's Global Supply Chain and Transportation Procurement (GSCTP) Program Management Office (PMO), serves as a critical technical liaison and compliance specialist within GSCTP, driving vendor onboarding excellence, EDI integration oversight, and strategic automation initiatives. This role combines hands-on technical coordination with strategic project leadership to ensure seamless supplier integration, regulatory compliance, and process optimization across global supply chain operations.
Key job responsibilities
- Oversee end-to-end vendor onboarding including Payee Central setup, due diligence, and compliance verification across multiple geographies. Conduct audits and implement scalable compliance frameworks.
- Manage EDI integration initiatives with Tech teams, tracking technical requests to ensure timely milestone delivery. Act as liaison between technical teams and suppliers, translating requirements and driving alignment on deliverables.
- Lead high-impact projects that drive organizational capability and compliance excellence. Identify process improvement opportunities and deliver initiatives that mitigate risk and enhance operational effectiveness.
- Participate in automation and efficiency initiatives. Contribute to AI tool development that streamlines GSCTP scope, identify automation opportunities, and drive adoption of innovative technologies.
- Partner with Legal, Tax, Amazon Infosec, Controllership, TFS, ShipTech, and procurement teams to ensure seamless vendor integration and compliance through collaborative problem-solving.
A day in the life
Coordinate with ShipTech and IVT on EDI integration milestones, tracking technical requests and resolving supplier blockers. Conduct compliance audits for new vendor onboarding, verifying Payee Central configurations and Sox requirements. Collaborate with Manifest team and Controllership to troubleshoot charge code issues affecting payment timelines. Advance strategic project work including automation initiatives, AI solution development, and process optimization across GSCTP scope. Partner with cross-functional stakeholders (Legal, Infosec, TFS) to align on deliverables, escalate critical issues, and ensure seamless vendor integration across the portfolio.
About the team
The GSCTP Program Management Office is at the heart of Amazon's efforts to maintain operational excellence across its global supply chain. Our team of innovative problem-solvers works to transform complex challenges into streamlined, efficient operations. We're committed to continuous improvement and data-driven decision-making, always striving to enhance Amazon's vast transportation and supply chain network.
BASIC QUALIFICATIONS
- Bachelor's degree in a relevant field or equivalent work experience
- 2+ years of program or project management experience
- 2+ years of using Microsoft Excel to manipulate and analyze large sets of data experience
PREFERRED QUALIFICATIONS
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience working in an analytical environment with cross-functional teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at
USA, CA, Irvine - 70,400.00 - 97,400.00 USD annually
USA, TX, Austin - 55,600.00 - 97,400.00 USD annually
USA, WA, Bellevue - 80,200.00 - 97,400.00 USD annually
Job Tags
Work experience placement, Work at office, Local area, Flexible hours