Job Description

Physicians Hearing Services seek a Medical Receptionist skilled to provide excellent customer service and administrative support to patients and colleagues. Team member will work with professional staff in a modern facility to provide specialized patient care Candidate should be experienced highly motivated, team oriented, ready to provide full coverage of reception/administrative responsibilities in a busy specialty Audiology office. Position requires multi-tasking, heavy phones, excellent skills in patient interaction/customer service, knowledge of computers, multiple medical/Office software, demonstrating high degree of organization, professionalism, and ability to interact with professional staff.

Duties include, but are not limited to:

• Answering incoming phone calls from patients
• Checking voicemail and emails on in the morning and throughout the day to respond to inquiries.
• Maintain patient confidentiality.
• Verifying patient insurance benefits, filing claims, and processing payments.
• Assist with patient outreach through mailed letter or phone calls.
• Performing all other tasks and projects assigned.

The ideal candidate will possess the following:

• High School Diploma or equivalent required.
• Bilingual in Spanish is preferred
• Must be efficient, organized and able to navigate numerous duties within strict deadlines.
• Excellent interpersonal skills with diverse customers, colleagues and vendors.
• Proficient using computers and typing.
• Must be able to be empathetic and respectful with patients.
• Must be willing to learn office management software (i.e. CounselEar, etc.)

Position offers a competitive salary of $18 - $22 per hour.

Benefits include Medical, Dental, Vision, Life Insurance, PTO, Sick Time, and 401(k) with Company match.

Apply online through Sierra HR Partners. Make telephone inquiries by calling 559.431.8090

An Equal Opportunity Employer

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