Job Description

Has ultimate responsibility for ongoing business operations within the Healthcare System. Reporting to the President/CEO, the COO is a key member of the Health System Executive Team and partners closely with both clinical and non-clinical leaders to provide ongoing operational and strategic leadership across the organization.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Develops the organization's short- and long-term goals and strategies and ensures that business processes and operational controls are in place to support those goals and strategies.
• Evaluates existing processes across multiple functional areas and develops efficiencies and performance improvements.
• Tracks and reports on operating results to ensure consistent growth and progress towards achieving organizational goals.
• In collaboration with Finance, establishes and maintains operating budgets, ensuring operational accountability.
• Oversees the physical plant and construction projects.
• Aligns organizational goals, strategies, and objectives with patient quality outcomes.
• Cultivates strong relationships between affiliate health system organizations and ensures alignment across multiple functions.​
• Act in accordance with the established mission, vision, and values.
• Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
• Maintain effective communication and professional working relationships with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public.

General Responsibilities:

• Perform other duties as assigned.

People Management Responsibilities:

Does this position have people management responsibilities?:

🗷 Yes ☐No

“Yes” indicates that this position entails overseeing and guiding team members, encompassing employment decisions and/or suggestions, as well as conducting formal performance assessments.

"No" indicates that this position does not involve managing team members.

Minimum Qualifications:

Required Education and Experience

• Significant experience as a vice president or above in a financially successful healthcare organization (for profit or not-for-profit)
• Proven history of transformational leadership driving turnaround performance on a timetable in a health system of at least $100 million
• Previous work in strategy, business development and/or a clinical role
• Masters degree in a related field

Required License/Certifications/Registrations

• none

Preferred Qualifications:

Preferred Education and Experience

• Previous experience in a highly matrixed organization and integrated delivery system
• Terminal degree in Health/Hospital Administration, Public Health, or Business Administration, or related field
• Significant experience in a health care setting
• Experience with mergers & acquisitions, compliance, and human resources

Preferred License/Certifications/Registrations

• none

Knowledge, Skills, and Abilities:

• Demonstrated skills in leadership, management, financial planning, quality improvement and service delivery.
• Knowledge of health system programs, policies, procedures.
• Knowledge of TJC (The Joint Commission) standards.
• Ability to maintain knowledge of changes in legislation affecting health system practices.
• Information systems capabilities and an appreciation for the data which will be required to make meaningful management decisions.
• Negotiation and financial analysis skills.
• Strong customer service philosophy.
• The ability to work with physicians, staff and professionals in multiple settings and locations and to promote diversity in the workplace.
• Leadership, communication, collaboration, flexibility, decisiveness, and visibility.

Physical Requirements:

With or without accommodation.

• Light Work: Occasionally exerting up to 25 lbs - frequently exerting up to 10 lbs. 11-25% of the day may be standing or walking.

We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.

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